Linda D Daw

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Verified Reviewer
| map-marker Amelia, Ohio

Manger using bad language when my kid was in the store with me

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I was in your store 131 I go in there alot this time I had my kid with me the Manger Tameka is always screaming at her employees and and cursing at them in front of all the consumers everytime I'm in there she yelling at someone or being rude she very unprofessional and she treats the consumers the same way I have ask for her boss number before she said she owe it and she will run it anyway she wants I don't appreciate her curse in front of my kid I will not be going back in there again
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User's recommendation: Not customers friendly

Tessa Lbu
map-marker Columbus, Ohio

Alyssa Williams help me

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She went out here way to till me about the store and showed me how the kiosk worked she is a great employee and helped me find everything that I needed was very polite respectful and I will definitely be coming back to see her
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User's recommendation: Alyssa Williams

Stan G Fvr

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Verified Buyer
| map-marker Minersville, Utah

Price

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United Dairy Farmers - Price
United Dairy Farmers - Price - Image 2
Your $6.99 price for not even a half gallon of ice cream is price gouging. I use to buy 3 of the quart and 1 pint which most people believe is a half gallon. You have priced your products out of my budget. Too many UDF stores have become third rate stores. If the Public Health Department saw some of your stores bathrooms they would shutter those stores. The Linder family should be ashamed to allow their stores to deteriorate so low.
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Pros:
  • Some good products
Cons:
  • Bathrooms that could make you sick

Preferred solution: Price reduction

User's recommendation: Stay away if you treasure your health

Anonymous
map-marker Columbus, Ohio

Checking up on a complaint that I made

Me and A a associate I went up to the United Dairy Farmers to purchase some tobacco products now on this particular day, I did not have my ID with me. Neither did my associate any other time that I go in if I don't have my ID they'll ask me for my birthday which I give them and there's no problem, but on this particular day, one of the cashiers that was in a bad mood previously And was very rude to me was taking my order and asked me for my ID I told her I didn't have it on me. She told me to go get it now my associate purchase his tobacco products without his ID and we were standing within 3 feet of each other , so I gave him my tobacco products and Tiya and asked him to buy them for me the same cashier that let him purchase his tobacco products without an ID told me that she's not allowed to do it because the lady next to her which was my cashier that I was Denied access to the tobacco products told her not to do it for me

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User's recommendation: I don't know if there's any advice that I could give to future customers that are human like me and made mistakenly leave their wallet at home and tell them how to deal with this type of situation. My guess is that you never know what type of attitude somebody is going to have on any given day?

Anonymous
map-marker De Soto, Missouri

Very disturbed but ice cream it’s not offered to bring it back to get an exchange on exactly what I had refused

Bought a half gallon of chocolate marshmallow ice cream it was totally thawed refrozen sold me it sucked. Ask if I can bring it back and get a new one. They said no.
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Anonymous
map-marker De Soto, Missouri

Bad ice cream

Went do you udf bought a half gallon of ice cream seems like it was thawed and refrozen and then sold to me. It was horrible. Offered to bring it back and exchange it for another one. They said no I thought offering to bring it back would be enough to get another one.
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Anonymous
map-marker De Soto, Missouri

Ice cream

Ice cream was thawed and refrozen and sold to me I offered to bring it back just to replace it didnt want anything except a new
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User's recommendation: ? if I offer to I don’t know what else you want me to tell you to get to 100 syllables bring the ice cream back replace it, it is not that big of a thing.

Matt C Lsp

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Verified Reviewer
| map-marker Dayton, Ohio

Always closing I’ve cream early

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Udf brown st . Fire all of those lazy people they always have an excuse . This store is horrible I hope it burns to the ground . Ill buy milkshakes at McDonalds before ever from udf agsin . You guys suck
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Cons:
  • Dirty restrooms
  • Incompetent managers
  • Lazy employees

Preferred solution: Apology

User's recommendation: Don’t go

Eiza Uhi
map-marker Blacklick, Ohio

Speak to representative

I've been trying to register my UDF card, it says I'm already registered, however it doesn't give an option to update.
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Byron D Cla

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Verified Reviewer

Overcharged for a fill up for my car

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To expensive$$$$$¢$£_$$$$$¢$$$$$_$$$$mmmmmaaaaakkkkkeeeee iiiiittttt ccccchhhhheeeeeaaaaappppp0eeeeerrrrr
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Preferred solution: Price reduction

Dulcemaria Ofp
map-marker Fairborn, Ohio

Store is never open on time

Go to store multiple times throughout the week multiple weeks on end after 5:30 AM. No worker at all and store customer standing outside
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Anonymous
map-marker Cincinnati, Ohio

I have no complaints I was just lead here in my effort to combine my old udtiveit with my new…hurry I feel I’m loosing too many pointd

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Lost first drive card, have new one but in trying to register it says one already exists with my email
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User's recommendation: Very good

Anonymous

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Verified Buyer
| map-marker Pickerington, Ohio

Complaint I am waiting for them to get back with me… Was verbally attacked by the employee because I asked for a peanut butter chocolate milkshake.

United Dairy Farmers - Complaint I am waiting for them to get back with me… Was verbally...
United Dairy Farmers - Complaint I am waiting for them to get back with me… Was verbally... - Image 2
I am waiting for them to get back with me Was verbally attacked by the employee because I asked for a peanut butter chocolate milkshake. Repetitively and loudly. I am hoping they can pull up the video! This woman should not be working with people in any sort of way.
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User's recommendation: I would stay away from the Tussing Rd UDF in Columbus Ohio. Unless you are prepared to be yelled at 2 to 3 different times in front of the entire store for asking for a peanut butter banana milkshake or something as silly as that.

BETTY F Ooo

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Verified Reviewer
| map-marker New Smyrna Beach, Florida

To unblock my gift card

I have not been able to use my card, I am in Florida on vacation. There are no UDF's in Florida. I will try to use my card when I get back to Ohio in Sept. If I have a problem, I will give you a call. Thank you, Betty Fullen
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BETTY F Ooo

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Verified Reviewer
| map-marker New Smyrna Beach, Florida

To unblock my gift card

I have not been able to use my gift card, because I am in Florida. I am on vacation and there are no UDF stations here. When I get back to Ohio in Sept. I will try to use it. If there is still a problem, I will give you a call. Thank you, Betty Fullen
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Ontheroadagain

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Verified Reviewer
| map-marker Clayton, Ohio

I’ve never been to a UDF location

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United Dairy Farmers - I’ve never been to a UDF location
United Dairy Farmers - I’ve never been to a UDF location - Image 2
United Dairy Farmers - I’ve never been to a UDF location - Image 3
Updated by user Apr 08, 2022

I contacted corporate and they blatantly told me that sorry for any inconvenience contact my card company

Updated by user Apr 07, 2022

I contacted their corporate manager and they emailed me telling me they’re sorry for the inconvenience and to contact my card company. Don’t you think I did that already?!

Original review Apr 07, 2022
DI got charged a $125.00 from united dairy farmers in Clayton OH on 4/3/2022. I have never heard of or been to any of these locations. They are crooks. How do you just take money and charge peoples credit cards? Are you doing that bad that you have to committ fraudulent charges?! Im beyond pissed. They have a history of screwing people over. I attached my job just proving the point I was nowhere near Ohio on 4/3 I was in South Carolina on work.
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Loss:
$125
Cons:
  • Fraudulently using my credit card

Preferred solution: Full refund

User's recommendation: Don’t shop at these locations and report fraud

1 comment
Guest

Your cc details got stolen why are you blaming the company lol, not the sharpest tool in the shed I see

About

Summary

United Dairy Farmers is a privately held company which specializes in sales of dairy products. It was founded by Carl Lindner Sr. in 1938. The headquarters is based in Norwood, Ohio, United States. United Dairy Farmers has a chain of shops which offer ice cream throughout Cincinnati, Dayton, Cleveland, and Columbus areas. The company provides the following products: hand-dipped ice cream, UDF packaged ice cream, homemade brand ice cream, and fresh dairy. United Dairy Farmers has UDF Coffee subsidiary which offers original blend, French roast, cappuccinos, teas, and hot chocolate drinks. There is also a division which provides petroleum products from major U.S. gasoline refiners.

United Dairy Farmers reviews and complaints

United Dairy Farmers is ranked 25 out of 185 in Dairy Foods category

Area Served

USA

Payment Methods

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